Wayanad, Kerala
9.6lpa to 12lpa + Food and Accommodation
Degree in hotel/hospitality management
Minimum 10 years of experience in resort operations of a hospitality group in repute.
A large business group for their tourism destination at Wayanad:
Job Position: GM-Resort Operations
Location: Wayanad, Kerala
Education: Degree in Hotel/Hospitality Management
Experience: Minimum 10 years of experience in resort operations of a hospitality group in repute.
Salary: 9.6lpa to 12lpa + Food and Accommodation
Immediate joiners are preferred
Interview mode: Face to face at Thrissur Office
Language: Read, write and speak Malayalam and English
Age: Max. 50 year
Overview:
General Manager (GM) of resort operations combines the leadership and operational responsibilities of managing a resort with technical knowledge and skills related to construction, infrastructure, and facility management. This unique combination allows the GM to oversee not only the day-to-day running of the resort but also the planning, design, and maintenance of physical structures, such as buildings, roads, utilities, and landscaping, ensuring everything is functioning smoothly and safely. Here's how a GM with a civil engineering background could approach resort operations:
Key Responsibilities:
1. Infrastructure Planning and Development:
o Overseeing the design, construction, and renovation of resort facilities.
o Managing the expansion of the resort through structural planning, ensuring that the resort’s growth aligns with safety regulations and environmental impact assessments.
o Ensuring the resort’s infrastructure (roads, drainage, utilities, and buildings) is well-maintained and meets local codes and safety standards.
2. Maintenance and Facilities Management:
o Managing the resort's building operations, HVAC systems, plumbing, and electrical systems.
o Developing preventative maintenance schedules for all structures and systems to avoid disruptions.
o Overseeing the upkeep of landscaping and outdoor structures such as pools, gazebos, and pathways.
3. Safety and Compliance:
o Ensuring the resort complies with health, safety, and environmental regulations.
o Overseeing fire safety, accessibility, and disaster management systems, leveraging civil engineering knowledge to minimize risks.
o Supervising construction and renovation projects, ensuring they meet local building codes, environmental impact regulations, and other compliance standards.
4. Budgeting and Resource Allocation:
o Managing the resort’s capital expenditure (CapEx) budget, especially for any infrastructure-related projects such as new buildings, road improvements, or landscaping.
o Overseeing operational expenditures (OpEx) in areas such as utilities, maintenance, and repairs.
o Negotiating with contractors, suppliers, and vendors to ensure cost-effective and high-quality service delivery.
5. Project Management:
o Leading project teams for any construction, renovation, or infrastructure upgrade initiatives.
o Collaborating with architects, contractors, and civil engineers to bring new ideas to life and keep projects on track in terms of timeline, budget, and quality.
o Managing timelines for infrastructure projects while balancing resort operations to minimize disruption to guests.
6. Sustainability and Environmental Considerations:
o Leveraging civil engineering principles to ensure sustainable building practices and eco-friendly resort operations.
o Incorporating renewable energy sources, waste management systems, water conservation methods, and green building certifications (e.g., LEED).
o Developing landscaping strategies that are low maintenance and environmentally friendly.
7. Guest Experience and Resort Operations:
o Ensuring all guest areas, including accommodations, dining, recreation, and amenities, are well-maintained, visually appealing, and up to high standards of quality and safety.
o Working closely with other departments (housekeeping, front office, food & beverage, etc.) to ensure seamless day-to-day operations that enhance the guest experience.
o Implementing technology for smart resort management (e.g., smart room systems, automated maintenance tracking).
Skills and Qualifications:
1. Civil Engineering Expertise:
o Strong knowledge of structural design, materials science, and construction methods.
o Expertise in understanding zoning laws, building codes, environmental regulations, and safety standards.
2. Leadership and Management:
o Ability to manage diverse teams across various resort operations, including hospitality, maintenance, and construction.
o Strong communication and interpersonal skills to collaborate with guests, employees, vendors, and contractors.
o Decision-making and problem-solving abilities to handle emergencies or unforeseen challenges efficiently.
3. Sustainability Focus:
o Knowledge of sustainable building techniques and green certifications.
o Ability to implement green initiatives that reduce the resort's environmental footprint while still maintaining a high level of guest satisfaction.
18 Steps Consultants, Palimukku, Kochi, Kerala-682016
hr@18stepsconsultants.com
+91 7907722853 / 8547731964
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