Job Detail

A reputed NBFC requires:

Position: Compliance Officer

Location: Chittur Road, Kochi

Qualification: Graduation (any)

Experience: Fresher with good English communication skill

Salary: Up to 20k/month + statutory benefits

Work mode: Work from office

Job role:

A Compliance Officer (fresher) description involves receiving, documenting, and resolving customer or client compliance while maintaining a professional and empathetic demeanor. Key responsibilities include investigating issues, coordinating with other departments, providing clear communication, and assisting in identifying trends to improve processes.

Required skills and qualifications

• Strong communication: Excellent verbal and written skills are crucial for interacting with customers and colleagues.
• Problem-solving: Ability to analyze a situation, generate solutions, and implement a resolution plan.
• Interpersonal skills: Patience, empathy, and the ability to handle sensitive situations with tact and professionalism.
• Organizational skills: Must be able to manage multiple cases, prioritize tasks, and maintain detailed records.
• Basic computer proficiency: Familiarity with standard office software like Microsoft Office is often required.