Job Detail

For a well-known real estate company:

Position: Customer Relations Manager

Location: Kozhikode

Education: Bachelor's Degree

Experience: 5 to 10 years of total experience in sales/marketing roles or Customer relations in real estate background

Salary: Up to 45k/month + statutory benefits

Interview mode: Face to face at Kozhikode

Gender: Any

Responsibilities:

- Manage customer complaints and concerns, resolving them in a timely and professional manner
- Foster strong relationships with clients, understanding their needs and expectations
- Collaborate with sales and operations teams to ensure seamless customer experiences
- Develop and implement strategies to improve customer satisfaction and retention
- Monitor and report on customer feedback and market trends.