Job Detail

We are hiring for a reputed NBFC

Position: Customer Relations Executives

No. of vacancies: 02

Location: Chittur Road, Ernakulam

Qualification: Bachelor's Degree

Salary: Up to ₹25,000 per month + statutory benefits

Gender: Female

Candidate must be living in Kochi

Interview mode: Face to face

Responsibilities:

- Coordinate with branches to resolve customer queries and issues

- Provide product support and resolve customer complaints

- Generate reports on customer interactions and feedback

- Ensure timely resolution of customer queries

- Collaborate with teams to improve customer satisfaction

Requirements:

- Min 1 year experience in any field

- Decent communication skills in English and Malayalam

- Strong problem-solving and interpersonal skills

- Ability to work in a team and coordinate with branches