Job Detail

For a leading NBFC:

Job Overview

We are looking for a result-oriented and assertive Assistant Manager - Recovery to join an NBFC at their H.O. You will lead collection efforts, manage delinquent accounts, and implement effective strategies to recover outstanding loans while maintaining professional customer relations.

Key Details

• Position: Assistant Manager - Recovery
• Openings: 1 Vacancy
• Location: Head Office - Ernakulam (Kochi)
• Experience: 3 to 5 years in Loan Collection / Recovery
• Qualification: Graduation (Any stream)
• Salary: ₹25,000 - ₹30,000 per month

Roles and Responsibilities

• Portfolio Management: Monitor overdue loan accounts and design daily collection targets to minimize Non-Performing Assets (NPAs).
• Customer Negotiation: Contact delinquent borrowers directly to negotiate repayment plans and resolve payment disputes.
• Team Leadership: Guide collection executives or field agents to meet monthly recovery targets.
• Legal Coordination: Coordinate with the legal team to issue notices or initiate legal proceedings against willful defaulters.
• Field Visits: Travel for high-value or critical recovery cases across the region when desk collection fails.
• Reporting: Prepare daily and weekly recovery reports for management tracking.

Required Skills and Competencies

• Domain Knowledge: Deep understanding of loan products, banking regulations, and ethical collection practices.
• Negotiation Skills: Strong persuasion and conflict-resolution abilities to handle difficult borrowers.
• Communication: Excellent verbal communication skills in Malayalam and English.
• Local Geography: Strong familiarity with Ernakulam and surrounding districts for field operations