Job Detail

For a leading NBFC:

We are seeking a smart, efficient, and detail-oriented Operations Executive to manage operations of an NBFC at their H.O. The ideal candidate will have strong branch operations experience and excellent communication skills to handle daily transaction processing, documentation, and compliance at our Head Office.

Key Details

• Position: Operations Executive (NBFC)
• Gender-Male
• Openings: 2 Vacancies
• Location: Head Office - Ernakulam (Kochi)
• Experience: Minimum 2 years in NBFC/Banking Branch Operations (Mandatory)
• Qualification: Any Graduation
• Interview Mode: Face to face at Kochi office
• Salary: Up to ₹20,000 per month

Roles and Responsibilities

• Transaction Processing: Oversee and verify daily branch transactions, loan disbursements, and customer repayments.
• Documentation & KYC: Review loan applications, verify customer KYC documents, and ensure strict compliance with internal audit standards.
• Cash Management: Assist in maintaining accurate records of daily cash flows, vaults, and bank reconciliations.
• Branch Coordination: Act as a central point of contact between regional branches and the Head Office for operational approvals.
• Customer Service: Handle walk-in clients and phone queries regarding loan status, closures, or interest statements.
• Data Management: Update and maintain accurate operational data in the core banking software/CRM system.

Required Skills and Competencies

• NBFC Core Knowledge: Strong understanding of standard retail loan operational processes and banking norms.
• Technical Skills: Proficiency in MS Excel and experience working with specialized NBFC core systems.
• Attributes: Smart, highly organized, and able to work efficiently under tight deadlines.